Terms and Conditions

Definitions

The “Seller” means ProInteractive Ltd T/As TabletDisplays.co.uk.

The “Buyer” means any person, company or organisation who buys or has agreed to buy Goods from the Seller.

The “Goods” or “Product” means Goods provided by the Seller in accordance with the Seller’s standard Terms and Conditions of sale.

 

General

The purchase of Goods through this web site is governed by these terms and conditions. By accessing the site, you agree to be bound by these terms and conditions.

The information contained within this web site and online store are, to the best of our knowledge, correct at the time of publishing. Whilst every effort is made to ensure the prices and details are accurate the Seller reserves the right to change, modify, substitute or remove without notice any information on this site.

 

Orders and acceptance of orders

After you place an order, the Seller will determine whether or not to accept and fulfil the order, and the Seller may refuse or limit your order for any reason. By placing an order, you agree to accept all terms and conditions shown anywhere on this site, including the Seller’s standard terms and conditions of sale. The Seller reserves the right to accept, refuse, or limit your order for any reason, including, but not limited to, credit review, the unavailability of a product or errors in the prices and product descriptions shown on this web site (www.tabletdisplays.co.uk).

 

Delivery

Delivery times quoted are only estimates, and the Seller shall not be liable for any delays howsoever caused.

Unless otherwise specifically stated in writing all risk in the product shall pass to the Buyer or its appointed agent at the time of delivery.

The Buyer has 21 calendar days to advise the Seller of non-delivery. If notification is received within 21 calendar days a joint decision will be made between the Buyer and the Seller on how to proceed. After 21 calendar days, it is deemed by both sides (the Buyer and the Seller), that the goods have been delivered and the transaction is complete. The Seller will not be liable for non-delivery of the goods when notification has not been received from the Buyer within 21 calendar days: After this time, no replacements will be dispatched, or refunds will be issued.

The Seller will not be held liable for non-delivery of goods due to an incorrect address being provided at point of order. In this instance please see “Section 5. Damage or Lost in Transit”.

 

Damage or Loss in Transit

Goods are shipped via courier service, which includes insurance cover against loss and damage during transit. Once the goods have been received and signed for, this insurance cover is no longer effective; responsibility is then passed to the signatory. The Buyer should check the condition of the delivery before signing.

Any damage to received goods should be notified in writing within three days of receipt.

The Seller will not be held liable for claim, whether arising in contract, tort or otherwise for the consequential, economic, special or other indirect loss, due to damages or loss in transit.

The Seller will not be held liable for loss of goods due to an incorrect address being provided at point of order.

Any refunds requested by the buyer for non-delivery of Goods due to an incorrect address being entered will only be processed as and when the products are received back by the Seller. Furthermore, the Seller will not be liable if the goods are deemed to be completely lost as a result of the incorrect address being stated.

When the Buyer selects a signed for delivery service and there is no signee at the delivery address the Seller cannot be held liable for any additional delivery costs incurred by the delivering company. This cost will be payable by the buyer.

 

Payments

All goods must be paid for with the order, unless prior arrangements have been made. We reserve the right to refuse delivery if payment is not made. All goods remain the property of the Seller until payment is made in full. All rights including without limitation copyright, design and trademark rights in the website are owned by the Seller.

Where the Buyer alleges that any use of the Payment Card was not authorised by him, it is for the card issuer to prove that the use was so authorised.

 

Prices

 Unless otherwise stated or selected, any product prices quoted by the Seller, shown on our website and subsequent emails are:

Exclusive of value added tax.

Exclusive of carriage, duties, customs, insurance and other related charges – for which the Buyer is liable, not the Seller.

The Seller is required by law to collect VAT (Value Added Tax).

Delivery charges are subject to VAT as this includes processing and packaging costs.

Buyers within the EU and outside of the UK must provide a valid VAT number to be eligible for zero rated VAT.

The Seller shall charge extra in respect of these items:

Prices to the Buyer are subject to change without notice after the date of Sellers acceptance of Buyer’s order where Seller has incurred increased costs due to currency exchange rate change, import duty change, increased freight charges, increased prices from supplier or surcharges.

Where the Buyer does not adhere to agreed call-offs, the Seller reserves the right to amend the price structure in accordance with the quantities delivered.

The Seller retains the right to alter website advertised prices.

In any event the Seller retains the right to invoice at the price ruling at the time of delivery.

The Seller reserves the right to amend prices to correct errors or omissions. All website advertised prices are an ‘offer to treat’ and may be altered depending on the Buyers requirements.

Any price list, catalogue, newsletters, advertising matter, quotations or similar materials issued by the Seller are intended only as an indication as to price and range of products available and information therein shall be subject to alteration without notice. Goods will be invoiced at prices ruling at the time of delivery.

 

Cancellations

You, the Buyer have the option within 30 days to cancel your order. This includes your statutory right to cancel your order within a 14-day period (Monday to Sunday) from the moment you acquire, or a third party indicated by you (other than the carrier) acquires, physical possession of the Goods.

The Buyer may do this by taking or sending by post, fax or email a WRITTEN notice of cancellation to the Contact details shown at the bottom of this document.

The Buyer must not delay the returns and must send the goods back not later than 14 days from the date of informing of cancellation.

The Buyer must obtain a RMA (Return Merchandise Authority) number from the Seller, so that incoming returns can be identified.

Details of the returns procedure will be given to the Buyer, with the RMA number, which will include how and where to return the order to.

If you exercised your right to cancel the order for a refund, any money you have paid for your order will be refunded upon receipt of the goods at return address advised to the Buyer, no later than 14 days from receiving the Goods back.

All refunds will be issued to the payment card or PayPal account that appears on the original invoice.

Refunds via BACS transfer will incur extra charges. We will make you aware of this before any refund is made.

You, the Buyer, have a duty to take reasonable care of the Goods whilst in your possession. We, the Seller, may make a deduction from the reimbursement for loss in value of Goods supplied, if the loss is the result of unnecessary handling by you.

The Buyer shall return the Goods at their own cost, unless otherwise instructed by the Seller.

Goods should be returned to the address shown at the bottom of this document.

 

Defective Goods

The liability of the Seller is strictly limited to the replacement, repair or credit to the invoiced value of the defective items at the discretion of the Seller. The Seller’s maximum liability under or arising from this agreement shall be limited to a sum equivalent to the invoice price of the goods. The Seller shall not be liable for any claim, whether arising in contract, tort or otherwise for the consequential, economic, special or other indirect loss. The Buyer accepts that the limitations and exclusions set out herein are reasonable having regards to all the circumstances including, without limitation, the price of the Goods.

Except otherwise provided in this agreement, all warranties, representations, terms and conditions, whether express or implied, written or oral, are hereby expressly excluded to the fullest extent permitted by law.

 

Returns Procedure

If any Goods are, or become defective in accordance with section (10) herein. The Buyer must obtain a RMA (Return Merchandise Authority) number from the Seller.

The RMA number will be valid for a period of 14 days from the date of issue by the Seller for UK addresses and 21 days for International addresses.

The Buyer may have to bear any losses due to price erosion or obsolescence if Goods are returned after the 14 days (21 for International).

Any Goods returned must have the RMA number marked clearly on the package and must be returned in original packaging or equivalent secure packaging.

The Seller reserves the right to refuse delivery of any Goods returned without an RMA number.

It is the Buyers responsibility to ensure they are ordering the correct products. If the incorrect product has been ordered and the Buyer wishes to return the product they must do so within 14 days. In which case the buyer will be responsible for the return postage cost

 

Technical Data, Errors and Descriptions

Every effort will be made by the Seller to ensure accuracy of any technical data or literature made available in relation to the Goods. The Seller accepts no liability for any damage or injury arising from any errors or omissions in the use of such technical data to the Buyer or any third party. No contract can be invalidated due to printing or clerical errors. Any descriptions of Goods are for guidance only and shall not constitute the contract ‘sale by description’.

By placing your order, you agree that the Seller’s total liability, under any legal theory or claim, shall be limited to the purchase price actually paid to the Seller for the product giving rise to the Seller’s liability. Under no circumstances will the Seller be liable to the purchaser of any damage caused to equipment by products supplied by the Seller.

 

Warranty

The Seller provides a manufacturers 5 year warranty on Tablet Display Stand Products against faulty materials or workmanship.

During this period, the Seller will at the Seller’s option either refund the price of such Goods or replace or repair such Goods provided that:

The Buyer shall have notified the Seller in writing of the fault or defect in the Goods, and shall have returned the faulty or defective goods to the Seller for inspection in accordance with the returns procedure in section (10) herein.

The product has not been misused or handled carelessly.

The product is certified by the company as being defective.

The warranty claim is made by the original Buyer.

The Buyer has not sold or given away the product.

The purchase can be verified by the Seller’s records or by a copy of the original invoice.

Any original stickers remain on the Goods.

 

Limitations on Liability

In no event shall the seller be liable for any punitive, exemplary, special, consequential or incidental damages, including, without limitation, loss of revenue, profits, data, or good will that buyer may suffer, directly or indirectly, arising out of or in connection with the purchase, sale, use, performance, or failure of the products, whether such liability arises under contract, tort (including negligence), strict product liability or otherwise, even if the seller has been advised of the possibility of such damage or if such damage could have been reasonably foreseen. In no event will the seller’s liability to buyer arising out of or relating to these terms and conditions of sale exceed the amount of the purchase price paid to seller by buyer for the product that gives rise to the claim.

 

Force Majeure

The Seller and the Buyer shall be excused from failure or delivery in performance hereunder if such failure or delay is attributable to causes beyond their control, which makes such delivery of Products commercially impractical. Such causes may include, Acts of God, acts of war, riots, epidemics, fires, floods, strikes or labour disputes, inabilities to obtain materials, failures or delays in transportation. In the event of delay, supply shall take place as soon as reasonably feasible.

 

Complaints Procedure

All complaints are dealt with equally and fairly. We will respond to all complaints within 2 business days, usually the same day.

Where possible we aim to resolve all complaints immediately and at the most within two business days.

Any Buyer details passed to us during this process are kept confidential, and we will keep you fully informed during the complaint process.

To contact Customer Services, please refer to the contact details at the bottom of this page.

 

Waiver

The failure of either party to enforce or to exercise at any time or for any period of time, any term of or any right arising pursuant to this agreement does not constitute and shall not be construed as a waiver of such terms or right and shall not affect that party’s right later to enforce or to exercise it.

 

Legal Provision

The construction, validity and performance of this Agreement is governed by the law of England and the parties submit to the jurisdiction of the English court